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Privacy policy

Last modified October 17, 2018

This Privacy Policy applies to any and all products, services, applications, Applications, websites, or other operated by QQPlanner.com ("QQPlanner.com"). Throughout this Policy, "we", "our", "us" refers to owner of QQPlanner.com. “You” refers to you, our customers and users - everyone who uses, subscribes to, publishes through, advertises through, joins, or visits our site, services and products. The "QQPlanner.com" refers to the libraries, API, website and software-as-a-service platform You choose to download, integrate, and access at https://QQPlanner.com and sub-domains, and our software and apps at third-party resource as Google Play.

By using the QQPlanner.com, You expressly consent to the data handling practices described in this notice. This Privacy Policy is incorporated into and is subject to the QQPlanner.com Terms of Service, whichever is applicable to Your use of the QQPlanner.com. Your use of the QQPlanner.com and any personally identifiable information, whether belonging to You personally or to users of Your applications, websites, or other software product (“Your Software”), You provide through the QQPlanner.com are subject at all times to this Privacy Policy and the QQPlanner.com Terms of Service and/or the QQPlanner.com Master Services Agreement. This policy explains how information is collected and used by QQPlanner.com owners.

1. The information QQPlanner.com collects

Personal Information and Information You Provide: You may provide personal information (such as Your name, email address, and/or other persistent identifier such as a commonly used username, age, zip code, postal address, and telephone numbers) if You as an individual sign up to use QQPlanner.com.

Non-Personal Information: which is information that does not identify you and cannot be used to contact you personally, including information about you such as your date of birth, age, ZIP code, non-precise geolocation information (e.g., your city), and gender, as well as information about your computer and mobile device, such as your unique device ID, Internet Protocol (IP) address, or other persistent identifiers, and their hardware/software/firmware. Non-Personal Information also includes “Usage Data,” which is anonymous data tied to your computer and/or device, such as the actions you take within and outside of the QQPlanner.com, the browser you use, the identity of other apps included on your device, the date and time of your use of the QQPlanner.com, your actions and activity, and the URLs you visited and/or apps you used before and after using our QQPlanner.com.

“Cookies” Information: When You access the QQPlanner.com, we may send one or more cookies - small text files containing a string of alphanumeric characters - to Your computer or mobile device. QQPlanner.com uses both QQPlanner.com cookies and third party cookies for the following purposes:

- The QQPlanner.com session cookie allows to remember if You are logged into your account.

- Analytics cookies that allow us to track aggregate analytics data about usage of our website and services of any marketing campaigns we run.

- Retargeting cookies that allow us to retarget advertisements at users who have visited the QQPlanner.com.

You may use Your browser settings to disable non-essential cookies.

QQPlanner.com collects, analyzes, and stores information provided by You, or Your Software that uses QQPlanner.com through API and/or by other way.

QQPlanner.com contain links to other websites. We are not responsible for the privacy policies of these sites and encourage you to be careful when you leave QQPlanner.com.

We also recommend you carefully read the privacy policy of each site that collects personal information about users.

2. Personal Information and Non-Personal Information That We Collect and How We Collect It

- If you choose to open an account with us, register for a contest, sign up for our newsletter, request support, or in any other way take steps that require the submission of Personal Information or Non-Personal Information, we may collect information such as your name, email address, physical address, date of birth, gender and/or phone number.

- If you choose to connect to one of our QQPlanner.com through a third-party social network such as Facebook or Game Center, we may collect Personal Information and Non-Personal Information from your profile on such third-party social networks, such as your name, username, photograph, gender and date of birth.

- If you choose to make use of any public forum, comment section, or chat function, we may collect any Personal Information you may disclose through such means.

- If you choose to send a message to another user or defined group of users through our message, chat, post or other in-game function, we may collect any Personal Information you may disclose through such means, as well as the necessary Personal Information of the user(s) you are contacting, in order to facilitate the communication (Note: we will never collect any information sent outside of the functionality of our QQPlanner.com, including through emails or text messages).

- If you choose to enable push notifications, we may use your Personal Information, or Non-Personal Information such as a device ID, in order to send push notifications to your device.

- We may collect precise geolocation information provided that, prior to doing so initially, you will either be informed of this practice or be prompted to allow or block this feature. In the event you proceed with acquiring the QQPlanner.com or choose to allow this feature, you will be able to block it at any time thereafter by taking the appropriate steps in the Settings tab.

- If you choose to submit your Personal Information to us for any other reason in any other form, we will collect such Personal Information and use it for the purposes for which you submitted it.

- We will not collect any Personal Information from you simply by virtue of your visiting our website; we only collect it if you choose to submit it to us. We do, however, collect Non-Personal Information such as device IDs, IP addresses and other persistent identifiers, as well as Usage Data, whenever you use QQPlanner.com. Such Non-Personal Information is not combined with Personal Information unless you choose to submit Personal Information to us.

3. The information Your software shares with QQPlanner.com

QQPlanner.com collects, analyzes, and stores information from Your Software ("Data"). The data could contains any kind of information, as example, information about errors and exceptions in Your Software, names of functions, procedures, variables and other. This data are used by You, for example, to fix errors in Your software. As well, by other users that you have allowed to provide access to.

The Data may include diagnostic information to help You reproduce and resolve errors in Your Software ("Diagnostic Data"). Diagnostic Data may contain information about users of Your Software ("End Users”).

QQPlanner.com may collect certain Diagnostic Data automatically after adding QQPlanner.com Your Software, but You are always in full control of exactly what Diagnostic Data is collected and/or sent to QQPlanner.com.

Diagnostic Data may include personally identifiable information, including:

- Name

- Email address

- Username

- IP Address

- Mobile Device ID

You are responsible for procuring permission from Your End Users to share any Diagnostic Data that may contain their personally identifiable information with QQPlanner.com. If QQPlanner.com receives a complaint from an End User of Your Software or any legal authority over any personally identifiable information, QQPlanner.com will take all reasonable steps to cooperate with the End User and/or legal authority regarding the collection, analysis, storage, and use of such data.

4. Who has access to Your Data?

You have full access to Data and Diagnostic Data.

Owner ща QQPlanner.com and hosting-service providers company ("Надежные программы" Ltd. - technical administrator zones .BY and .БЕЛ, service provider for government agencies that use in own activities state secrets - http://hoster.by) have access to Data and Diagnostic Data. QQPlanner.com will only ever access this data in order to help You with support requests, or to aid You in the integration of QQPlanner.com services into Your Software.

5. The way QQPlanner.com uses information

QQPlanner.com uses the information that You provide or that we collect to operate, maintain, enhance, and provide all of the features and services found on the QQPlanner.com. We may use Your email address or other provided contact (e.g. mobile number), for administrative communications such as notifying You of major QQPlanner.com and QQPlanner.com services updates, for customer service purposes, or to send privacy or security related notices. QQPlanner.com will not directly contact any of Your End Users unless it is at the request of the End User or a legal authority.

QQPlanner.com uses the information that we collect to understand the usage trends and preferences of You and our other customers, to improve the way the QQPlanner.com works and looks, to create new features and functionality. Using the QQPlanner.com, You control how Your Data, and Diagnostic Data is used for Your Software.

QQPlanner.com may use automatically collected information and cookies information to:

- remember Your information so that You will not have to re-enter it during Your visit or the next time You access the QQPlanner.com;

- monitor and report aggregate usage metrics such as total number of visitors and pages accessed;

- provide metrics to You as they pertain to Your use of the QQPlanner.com;

- provide you advertising that better suits your interests and profile and is age/gender-appropriate and targeted to your general location;

- protect against cheating, crime or fraud, or for other security reasons;

- determine the jurisdiction in which you are located so we can determine what set of laws apply to you;

- send you push notifications (if you choose to allow that function).

6. When QQPlanner.com discloses information

QQPlanner.com reserves the right to share broad crash statistics with other customers ("Aggregate Information") in order to help our customers understand industry trends. This data will never contain any personally identifiable information, or any specific information relating to customers or any customer’s software.

We may disclose some limited information to other businesses or persons to: provide web site hosting, maintenance, and security services; fulfill orders; conduct data analysis and create reports; offer certain functionality; and to assist QQPlanner.com and us in improving the QQPlanner.com and creating new services features. We contractually require that these parties process such information in compliance with this Privacy Policy, we authorize only a limited use of such information, and we require these parties to use reasonable confidentiality measures.

QQPlanner.com may disclose Your data if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws or respond to a court order, judicial or other government subpoena, or warrant in the manner required by the requesting entity. If we receive any such request, QQPlanner.com will make reasonable efforts to notify You promptly.

QQPlanner.com also reserves the right to disclose Your data, including messages, comments, profiles, and more that we believe, in good faith, is appropriate or necessary to take precautions against liability; enforce our Terms of Service; protect QQPlanner.com from fraudulent, abusive, or unlawful uses; to investigate and defend ourselves against third-party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of the QQPlanner.com website; or to protect the rights, property, or personal safety of QQPlanner.com, our customers, or others.

QQPlanner.com offer social sharing features such as “Share” or “Like” on Facebook or other third-party social networking sites. If you decide to use such features, it may allow the sharing and collection of Personal Information and Non-Personal Information both to and from such third-party social networks. You should visit the policies of such third parties for more information about their information collection practices.

7. How long is data stored?

Each different type of Your data stored different time.

If You have questions about length of time Your data is stored, please contact us. You can delete Data at any time from QQPlanner.com website.

You may delete Your account and all associated Data at any time.

8. Where is data stored?

All data and backups are currently stored on "Надежные программы" Ltd. - technical administrator zones .BY and .БЕЛ, service provider for government agencies that use in own activities state secrets. Please see "Надежные программы" Ltd. Privacy Policy for further details: https://hoster.by/about/privacy/.

Website https://QQPlanner.com (https://www.QQPlanner.com) - QQPlanner.com, that is a private project and belongs to natural person.

QQPlanner.com reserves the right to change service providers at any time.

9. Our commitment to data security

QQPlanner.com and website owner ensure that the information provided by You and Your software products will be stored and used in accordance with this Privacy Policy. The information provided by You and Your software product will not be disclosed to third parties, without your permissions, except in cases provided by law and regulations of the Republic of Belarus.

QQPlanner.com uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of Your personal information. We cannot, however, ensure or warrant the security of any information You transmit to QQPlanner.com, and You do so at Your own risk. Once we receive Your transmission of information, QQPlanner.com makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

If QQPlanner.com learns of a security systems breach, then we may attempt to notify You electronically so that You can take appropriate protective steps. QQPlanner.com may post a notice if a security breach occurs. Depending on where You live, You may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach You should notify us at support@qqplanner.com.

10. Our commitment to children‘s privacy

Many of our websites, services and applications are intended for general audiences, and we do not knowingly collect or use any Personal Information from children under the age of 13. When users are identified as under 13, we will block such users from providing Personal Information or make sure to get prior parental consent before collecting Personal Information. To the extent we feel that any of our QQPlanner.com are directed to children under the age of 14, we will not collect Personal Information from users of those QQPlanner.com.

If You wish to provide to QQPlanner.com personally identifiable information of children under 13 years of age (“Children’s Data”), You will contact QQPlanner.com prior to uploading any Children’s Data or integrating the QQPlanner.com API with Your Software.

If you are a parent of a child under 13 years of age and you believe your child has provided us with Personal Information, please contact us at support@qqplanner.com and we will delete the information from our system.

We may collect Non-Personal Information, such as a device ID or other persistent identifier linked to the device or computer, which may be used by a child to use our websites, services and applications. The data collected will be anonymous and not tied to any Personal Information. In addition, this data will be used solely for internal purposes such as personalization of content, security, and contextual (not behavioral) advertising.

Certain of our websites, services and applications may permit in-game purchases, even if the applicable game was free to download. Such purchases do not always require the re-entry of credit card information because they may be made through an existing third-party account (such as an iTunes account). If you are a parent who is concerned about this feature, you may disable the ability to make in-game purchases by selecting the Settings tab for the applicable website/app, and following the necessary prompts to prohibit such purchases.

If you are between the age of 13 and 18, please obtain your parents' permission prior to registering with our Platform or providing us with any Personal Information.

11. In the event of merger or sale

In the event that QQPlanner.com is acquired by or merged with a third-party entity, we reserve the right, in any of these circumstances, to transfer or assign the information that we have collected from You as part of that merger, acquisition, sale, or other change of control.

12. Third parties

Except as otherwise expressly provided otherwise, this document addresses only the use and disclosure of information we collect from You or that You disclose to us. If You disclose Your information to others besides QQPlanner.com, whether they are users of the QQPlanner.com or on other sites or services, different rules may apply to their use or disclosure of the information You disclose to them. QQPlanner.com does not control the privacy policies of third parties, and You are subject to the privacy policies of those third parties where applicable. We encourage You to ask questions before You disclose Your personal information to others.

13. Cookies on QQPlanner.com

Session cookies

We use a session cookie to remember your log-in for you when logging into our Client Area. You can learn more about session cookies and what they are used for at

http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

Google Tag Manager

We use this to understand how QQPlanner.com site is being used in order to improve the user experience. Your user data is all anonymous. You can find out more about Google’s position on privacy as regards its analytics service at

https://www.google.com/analytics/tag-manager/use-policy/

Google AdWords

Using Google AdWords code, we are able to see what pages helped lead to contact form submissions. Learn more about Google Adwords privacy policy:

https://policies.google.com/technologies/ads

Facebook Pixel

We use Facebook pixel to better understand our target audience and make balanced decisions about retargeting. Learn more about Facebook privacy policy for retargeting:

https://termsfeed.com/blog/privacy-policy-facebook-retargeting/

VK.com Pixel

We use VK.com pixel to better analyze our target audience profile and make informed decisions about remarketing. Learn more about VK.com privacy policy:

https://vk.com/privacy

14. QQPlanner.com is a data processor

The personal information you share with us (your full name, your email address, your phone number, your company name, etc.) is your data subjects, and you are considered the data controller for this personal data. In our Privacy Policy, we refer to this data as Personal Information.

Using QQPlanner.com app means that you have engaged QQPlanner.com as a data processor to carry out certain processing activities on your behalf. The relationship between the controller and the processor needs to be made in writing according to Article 28 of the GDPR. The electronic form is acceptable under subsection (9) of the same Article. Our Privacy Policy also serves as your data processing agreement, setting out the instructions that you are giving to QQPlanner.com with regard to processing the personal data you control and establishing the rights and responsibilities of both parties. QQPlanner.com will only process your Personal Information based on your instructions as the data controller.

15. Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in business processes:

Hotjar. Learn about Hotjar Privacy Policy here.

These partners assist us in operating our website, conducting our business, or servicing you. They agree to keep customers’ information confidential and all of them are GDPR compliant.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or other rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

16. Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on our website, check the box to indicate that you do not want the information to be used by anybody for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@qqplanner.com or in your QQPlanner.com account: uncheck "Notify me about special offers and updates".

When you no more need to use your QQPlanner.com account, your personal information will be automatically deleted at the moment you delete your account. To track this process, you may click “Delete my account” and see all the data we had about you. It will be deleted forever once you click “Continue deleting”.

If you filled in any web forms on our website without being logged into QQPlanner.com system, your personal data will be stored in our database for 6 months and then deleted. It can also be deleted earlier upon request to support@qqplanner.com.

If you believe that any information we are holding on you is incorrect, incomplete or should be removed, please, email as soon as possible at support@qqplanner.com. We will promptly delete or correct any information found to be incorrect.

17. Your consent

By using QQPlanner.com, you consent to our website's privacy policy.

18. Changes and updates to this privacy policy

This Privacy Policy may be revised periodically without further notice to You and this will be reflected by a “last modified” date above. Please revisit this page to stay aware of any changes. In general, we only use Your data in the manner described in the Privacy Policy in effect when we received that personal information. Your continued use of the ByTiger.com constitutes Your agreement to this Privacy Policy and any future revisions.